Warranty & Service
At LongboardCenter.eu, we stand behind the quality of our products. That's why on all our items you simply get the warranty you'd expect as a consumer. Something does go wrong? Then we will solve it quickly and honestly with you.
✅ Legal warranty
You have a right to a sound product. This means that your item must function as you can reasonably expect. Is this not the case? Then we will provide repair, replacement or a suitable solution.
💬 What is covered under warranty?
- ✔️ Production errors or defects not caused by own use
- ✔️ Parts that break down within normal service life
- ✔️ Not functioning as described in the product information
🚫 What is not covered by warranty?
- ✘ Wear from normal use (such as wheels or bearings after long use)
- ✘ Damages due to incorrect use or assembly
- ✘ Self-made adjustments to the product
- ✘ Defects arising after improper maintenance or insufficient protection
📦 What do we do in case of a complaint or defect?
Send us an e-mail or WhatsApp with your order number, a clear description of the problem and (if possible) a few clear photos. Within 1-2 working days, we will get back to you with a solution.
- 📧 Email: longboardcenter@winkelvanhugo.nl
- 📱 WhatsApp: +31 6 42533753
We are here for you. For us, service means quick answers, clear solutions and honest advice. So that you can keep rolling without worries.