We respect the privacy of our customers and ensure that any personal data you share with us is treated confidentially and in accordance with applicable laws. This privacy policy tells you how we handle your data.
1. Who are we?
LongboardCenter.eu is part of Hugo's shop
Branch address: Vermogenweg 101, 3641 SR Mijdrecht, the Netherlands
E-mail address: longboardcenter@winkelvanhugo.nl
2. What data do we collect?
- Name and address details
- E-mail address and phone number
- Payment details (via our payment provider)
- IP address and browser data (for analytics and security)
- Order and return history
3. What do we use this data for?
- To process and deliver your order
- For customer service and returns handling
- To keep you informed about your order (track & trace)
- For marketing (such as personalised newsletters, only with consent)
- To prevent fraud, abuse and technical problems
4. Newsletter and e-mail
You will only receive newsletters or promotional e-mails if you have actively consented to this. You can unsubscribe at any time using the link at the bottom of each email.
5. Data sharing
We never sell your data to third parties. We only share your data with parties required to process your order, such as:
- Our delivery partners (e.g. PostNL)
- Our payment providers (e.g. Mollie, PayPal)
- Our accounting software (invoice data only)
6. Retention period
We will not keep your data longer than necessary to process your order, administration and comply with legal obligations (such as tax laws).
7. Security
We take appropriate technical and organisational measures to protect your data. The website is secured with an SSL certificate and we work with reliable IT partners.
8. Your rights
You have the right to access, correct or delete your personal data. Would you like to exercise this right? Please contact us via longboardcenter@winkelvanhugo.nl.
9. Cookies
Our website uses functional and analytical cookies to improve the functioning of the site. On your first visit, we ask your permission to place cookies. More information can be found in our cookie policy.
10. Complaints
Do you have a complaint about the processing of your personal data? If so, please contact us. You also have the right to submit a complaint to the Personal Data Authority at authoritypersonaldata.co.uk.
Last update: May 2025
