LongboardCenter.eu is part of Shop by Hugo, based in Mijdrecht, the Netherlands.
When placing an order via our webshop, you agree to the terms and conditions below. Do you have any questions or comments? Please feel free to contact us via longboardcenter@winkelvanhugo.nl.
1. Ordering
All prices on the website include VAT. Once your order has been successfully placed, you will receive a confirmation e-mail. We reserve the right to cancel orders in case of errors or stock problems.
2. Payment
You can pay securely via iDEAL, Bancontact, PayPal, credit card and more. All payments are made via secure payment providers.
3. Shipping
Orders placed before 17:00 on working days, we ship the same day in most cases. We ship via reliable partners such as PostNL. For orders from €25, shipping is free within the Netherlands.
4. Returning
You have the right to return your order within 30 days without giving a reason. The product must be returned unused and, if possible, in its original packaging.
You can register your return via our returns portal or by mail: longboardcenter@winkelvanhugo.nl.
5. Warranty
The legal guarantee applies to all our products. This means that a product must do what you can reasonably expect of it. In case of defects or complaints, please contact us and we will solve it together.
6. Complaint handling
Not satisfied with our service or a product? Let us know via email or WhatsApp. We aim to deal with complaints within 48 hours.
7. Data management & privacy
We treat your data confidentially and only use it to process your order. You can read more about this in our privacy policy.
8. Applicable law
All agreements between you and LongboardCenter.eu shall be governed by Dutch law.
Last update: May 2025